Before starting your install

Download Lync Web App
Lync Web App Plug In

Select Microsoft Lync Web App Plug-in from the list of installed programs in Control Panel, and click Uninstall. The next time you join a meeting with Lync Web App, select Allow to trust the plug-in domain for just that meeting. On Macintosh Operating Systems Open LibraryPreferencesrtcpalregistry.reg in the text editor. If you need to use your camera with an app in the list, make sure the checkbox for Limits is not selected. Give apps permission If your Mac is using macOS Mojave or later, choose which apps can use your built-in camera.

Check to see if Lync is already on your computer. If you're running Office 2013 on your PC or a newer version of Office for Mac 2011, there's a good chance it's installed.
Find out if your computer equipment is on ITS CorePlus support. If so, contact the Solution Center (294-4000 or solution@iastate.edu) to have Lync automatically pushed to your computer.

‎Skype for Business, formerly Lync 2013 for iOS, extends the power of Lync and Skype to your favorite mobile device: voice & video over wireless, rich presence, instant messaging, conferencing, and calling features from a single, easy-to-use interface. Key Features: Initiate a group IM or video conv.
Press Enter to join the meeting with Skype for Business Web App. NOTE: Follow your browser’s instructions for installing the Skype for Business Web App Plug-in, which is required for audio, video, and screen sharing.
The Lync Web App is still an ICE client and will attempt to establish the media path in the same way. Signally will occur via the FE web services. The FE server is also an ICE client and this maybe why you are seeing its IP addresses in some logs, however I would not expect this to be in the client invites.

Getting started

Here are some tips on using Lync for instant messaging and more.

Windows

Ensure that you have 'admin' rights to your computer. You'll need them for the install.
From the 'start' icon, click on 'computer,' then 'map network drive' at the top of the window.
Select a drive letter and, in the 'folder' input box, type 'software.iastate.edusoftwareLync' and click 'finish' button.
Click through these directories: 'Lync' > 'Install' > 'PC' > 'Lync 2013 with SP1.'
To install the software, click 'setup.'
To burn a CD image of the software for a later install, go back up to 'Lync 2013 with SP1,' then click 'DVD image' and save the enclosed file.

Mac

Ensure that you have 'admin' rights to your computer. You'll need them for the install.
From your desktop, simultaneously click command+K to access the 'connect to server' window
In the server address blank, type 'smb://software.iastate.edu/software/Lync.'
The software server icon will appear on your desktop. Click through these directories: 'Lync' > 'Install' > 'Macintosh' > 'Lync 2011 for Mac' > 'files.'
To install, drag 'lync_14.0.10_141024.dmg' to your desktop and click it.
To burn a CD image of the software for a later install, go back up to 'Lync 2011 for Mac,' click 'CD image' and save the enclosed file.

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Original KB number: 10055

Summary

In this article, you'll find detailed how-to instructions on joining a Teams meeting with a computer or mobile device, or by phone. You'll also find troubleshooting tips specific to your situation. Keep in mind that to join a Teams meeting, you need to have received a Teams meeting request, usually sent in email

Estimated time of completion:
10-15 minutes.

Join a Microsoft Teams meeting

How do you want to join the Teams meeting?

If you want to use a computer or laptop, see Join with a computer or laptop.
If you want to use a smartphone or tablet, see Install Teams on your mobile device.
If you want to call in by phone, see Join a meeting by phone: check meeting request for dial-in numbers.

Join with a computer or laptop

Follow these steps:

Go to Outlook > Calendar, and open the meeting request.
Select Join Microsoft Teams Meeting.

Are you able to join the meeting?

If yes, congratulations, you've successfully joined a Teams meeting.
If yes but you're having trouble with the meeting audio, see Troubleshoot audio.
If the meeting opened in Teams Web Access instead of in the desktop version of Teams, see Check your default browser.
If you are not able to join the meeting, see Join with Teams Web App when Teams is installed.

Join with Teams Web App when Teams is installed

If the desktop version of Teams is installed on your computer but you can't join the meeting, follow these steps to join with Teams Web App:

In the meeting request, right-click Join Microsoft Teams Meeting and select Copy Hyperlink.
Paste the meeting link into a browser address box, and add ?sl=1 at the end. For example: https://join.contoso.com/meet/patrick/ABCDEFGH?sl=1.
Press Enter to join the meeting with Teams Web App.

If you don't have the desktop version of Teams, you can use Teams Web App to join a Teams meeting from a Windows or Mac computer with a supported browser installed.

You don't have to download anything, just follow these steps:

Go to Outlook > Calendar, open the Teams meeting request, and select Join Microsoft Teams Meeting.
Do one of the following:
- Enter your name, and select Join the meeting.
  OR
- If the meeting request is from somebody in your own organization, select Sign in if you are from the organizer's company or Sign in if you are an Office 365 user.

Tip

If you're having trouble joining the meeting, open an InPrivate Browsing session in Internet Explorer, and try joining the meeting again.

Are you able to join the meeting?

If yes, congratulations, you've successfully joined a Teams meeting.
If you can't connect to meeting audio or see the meeting content, see Troubleshoot using the Teams Web App.
If you are not able to join the meeting, or an error occurred, see Troubleshoot joining a meeting with Teams Web App.

Check your default browser

If Teams is installed on your computer but the meeting opens in Teams Web App, it usually means that Internet Explorer is not your default browser.

To fix this issue, you have two options:

Make Internet Explorer your default browser, and then try joining the meeting again.
OR
Copy the meeting link, and paste it into Internet Explorer.

Details

Make Internet Explorer your default browser

On the Windows desktop, start Internet Explorer.
Go to Tools > Internet Options > Programs.
Select Make default, and select OK.

Paste the meeting link into Internet Explorer

Go to Outlook > Calendar, and open the meeting request.
Right-click the meeting link, and choose Copy Hyperlink.
Open Internet Explorer, and paste the meeting link into the address box.

If your problem is not solved, see Not able to join a Teams meeting.

Troubleshoot using the Teams Web App

Make sure you're using a supported platform and browser.
Find the Teams web app at https://teams.microsoft.com.
Do one of the following:
- Enter your name, and select Join the meeting.
  OR
- If the meeting request is from somebody in your own organization, select Sign in if you are from the organizer's company or Sign in if you are an Office 365 user.

If your problem is not solved, see Not able to join a T

The Lync Web App In Mac Not Working